Vendor Management

Vendor coordination is where the schedule quietly breaks. You dispatched the job, but did the vendor actually confirm? Did they show? Is their insurance current? Each question is small; unanswered, each one turns into a turn that slips or a resident who waited a week for a no-show.

The Vendor Confirmation agent is the anchor here: it knows what an unconfirmed slot looks like, when to chase it, and how many times before it escalates to a person. Around it sit agents for onboarding new vendors cleanly, following up after work, and keeping compliance documents — COIs, licenses — from lapsing unnoticed.

None of this is complex work. It’s the kind of persistent, low-glamour tracking that humans deprioritize under load and that quietly costs the most when it’s dropped. An agent doesn’t get tired of asking a vendor to confirm.

Every agent in this department has a free walkthrough showing exactly what it tracks and when it hands off to you.